Sign up now for Client Certification Foundation Course - June cohort!
Pure's logos
Pure Help Center for Pure Administrators

If you are a researcher, or other non-admin at your institution, click here.

  • Home
  • Announcements
  • Release Notes
  • Technical user guides
  • Training
  • Events
  • Support
  • Contact Us

How Can We Help?

Search Results

Filter By Category

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact us
CAPTCHA wasn't solved. Please resubmit the form.

Request a new article for the Pure Help Center

If you have questions or comments about an article on the Pure Help Center, please use the 'Give feedback about this article' link on the right of the article page. To request a new article, please use the form below.


Details submitted through this form are subject to the Elsevier Privacy Policy.

Get help using Pure

The Pure Help Center is for Pure Administrators only (other Pure users should contact their local Pure Administrators with any comments or questions). General Pure support questions must be submitted via https://clientcommunity.pure.elsevier.com.

    About Pure

  • Announcements

    Additional Support

  • Events
  • Client Community
  • Training

    Need Help?

  • Contact Us
  • Submit a Support Case
  • My Cases
  • Linkedin
  • Twitter
  • Facebook
  • Youtube
Elsevier logo Relx logo

Copyright © 2025 Elsevier, except certain content provided by third parties.

  • Terms & Conditions Terms & Conditions
  • Privacy policyPrivacy policy
  • AccesibilityAccesibility
  • Cookie SettingsCookie Settings
  • Log in to Pure Help CenterLog in to Helpjuice Center

Knowledge Base Software powered by Helpjuice

Expand