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Pure Support team
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- Meet the Pure Support TeamModified May. 13, 2025
- Campus rollout toolkitModified Feb. 06, 2025
- Service promiseModified Jan. 02, 2025
- Contact Pure Support TeamModified Nov. 12, 2024
- Escalation of errorsModified Jul. 27, 2024
- Contact your local administratorModified Sep. 11, 2024
- Access to your Pure instance via personal/group VPN and/or personal Elsevier Support UserModified Jul. 27, 2024
- Customer Data ManagementModified Jul. 27, 2024
- Database Upload Process from 5.28.0 OnwardsModified Jul. 27, 2024
- Pure service-related dataModified Jul. 27, 2024
- Privacy and Data Protection Modified Jul. 27, 2024
- Data SecurityModified Mar. 17, 2025
- Welcome to the Pure Help CenterModified Jul. 27, 2024
- Welcome to the Pure Client CommunityModified Jul. 27, 2024
- Having trouble logging into the Pure Client Community to access support cases and user groupsModified Oct. 22, 2024
- Filtering cases in the Client Community portalModified Jul. 27, 2024
- Known IssuesModified May. 09, 2025
- Service Level AgreementModified Jan. 27, 2025
- Product Line Description: Organization Resolver ServiceModified Jan. 24, 2025
- Product Line Description: Pure Profile Refinement ServicesModified Jan. 24, 2025
- Product Line Description: Profile Link Service Additional Terms and ConditionsModified Jan. 24, 2025