How Can We Help?
Contact Pure Support TeamContact Pure Support Team
If you need help or encounter a problem in relation to Pure, please contact us.
The best way to get help is to log a ticket in our online issue-tracking system here:
https://clientcommunity.pure.elsevier.com/
You can also call us:
Pacific, Australia & Asia |
Europe, Middle East & Africa |
Americas |
|
| Phone | +65 6 349 0134 | +45 77 88 79 79 | +1 (646) 746-6409 |
| Mon-Fri* |
9am to 4pm SGT (Singapore Time) |
9am to 4pm CET (Central European Time) |
* excluding local holidays.
Outside opening hours, please call Elsevier Customer Service at:
- 8am to 7pm CST on +1 (888) 615 4500 (US toll free) or +1 (314) 447-8068 (non-US toll free)
- 8am to 7pm SGT on +65 6 349 0222
You are also welcome to send us an email at Pure-Support@elsevier.com.
Updated at November 12, 2024