Pure & Simple webinar: Support ToolingPure & Simple webinar: Support Tooling

Support Tooling (25th of March)

Topic:

Support Tooling

Description:

Just before December, Elsevier changed support tooling. Support case handling, user groups, Help Center (documentation). Followed by Known Issues being launchedin early February. Final part of that transition – IdeaExchange - launched in March.In this Pure & Simple, manager for Pure Support Morten de Melo Lyng will give anoverview of the transition and be happy to answer any questions.

Host:

Morten de Melo Lyng, Head of Pure Support

Date and time:

25th of March 2024

15.00-16.00 CET (Amsterdam)

22.00-23.00 SGT (Singapore)

10.00-11.00 AM EST (New York)

Signup (Requires login): https://psp.elsevier.com/productsupportportal/s/blogs/upcoming-pure-simple-webinar-orgdb-and-pure-MCRFSZDL4K7FDVHMGH6LRUTUJ34A