How to perform a SAML-traceHow to perform a SAML-trace

When investigating why a SAML configuration isn't working as expected it is often very helpful to track what is being sent in the SAML requests. For this purpose please install the "SAML-Tracer" plugin in your browser. It is available for Chrome and Firefox.

To execute a SAML-trace follow these steps:

1. After installing the extension click the SAML-Tracer icon in the menu bar to open it.

2. This will open the following window:
 

The upper half of this window displays the real-time method entries (GET, POST, etc.). The lower half (preview pane) shows details of the selected entry.

3. Access the URL to your Pure admin instance and reproduce the part of the authentication flow that isn't working as expected by navigating to 'https://<host-name-of-your-pure-instance>/admin'. You may need to navigate to 'https://<host-name-of-your-pure-instance>:<some-non-standard-port>/admin' if your Pure instance uses a non-standard port.

4. Return to the SAML-Tracer window. You’ll see a list of GET and POST entries. Some entries are highlighted in orange with a SAML tag, indicating a SAML event.

5.Press the "Export" button, keep the "Mask values" option and export. This will store a file (sample name: SAML-tracer-export-2023-03-01T14_45_52.447Z.json) in your downloads folder, please supply this file directly in the issue where you are getting help