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Custom URLs for Pure and the Pure PortalCustom URLs for Pure and the Pure Portal
This guide describes how you can use your own custom domain instead of the default elsevierpure.com domain for your hosted Pure or Pure Portal.
These instructions assume that:
- You are an existing Pure client and are not currently under implementation. Please ask your Implementation Manager for advice about changing URLs during an implementation project.
- Your Pure is currently running under mypure.elsevierpure.com and that it should be changed to run under a custom domain such as mypure.mycompany.com.
- Your Pure and/or Pure Portal are hosted by Elsevier.
Step 1: Configure DNS
The first step is to add a CNAME to the DNS server handling mycompany.com. This CNAME should be for mypure.mycompany.com and it should point to mypure.elsevierpure.com.
Important notes
Step 2: Contact Pure Support
Once the DNS name has been updated, you should contact the Pure Support Team to schedule the URL change for Pure.
We will then:
- Verify that the DNS changes are correct and find a suitable time to make the change. There should not be any noticeable downtime when the change happens.
- Add a redirect from the old URL (mypure.elsevierpure.com) to the new URL (mypure.mycompany.com), so that any users still using the old URL will be sent to the new URL automatically.
- Create and install the required SSL certificates, and renew them whenever necessary.
Updated at July 27, 2024