How Can We Help?
Different Download Statistics Between Local and Community InstanceDifferent Download Statistics Between Local and Community Instance
What
When looking at the same Research output in a local instance of Pure and the connected community instance, you see different results in the Research output editor window> Metrics tab > Download statistics section of the editor.
Why
- The download statistics are updated when you download a file either from the Pure Portal or Pure itself (Research output editor window > Metadata tab > Electronic version(s) section).
- These statistics are kept separate for the local instance and the community instance.
- This means that the statistics you see on content in the local Pure reflect the number of downloads that was done via the local Research output editor window. And the statistics you see in the Portal come from the community Pure and contain both downloads that were done via the community Research output editor window, and the Portal.
More information
KB-195 Download statistics not updating
Note: Some of this information is for internal use only and might not be accessible.
Updated at July 27, 2024