Finding Download Statistics for Deleted FilesFinding Download Statistics for Deleted Files

What

When you click on a file either in the Pure Portal or in Research output editor window, the download statistic increases.
You can see download statistics here:

• on a Research output on the Portal (if enabled)
• in Research output editor window > Metrics tab > Download statistics

If you delete a file it is not possible to restore the download statistics. However you can manually add the count again.

How

If you replace the file on a publication, the download statistics should be preserved. But if you remove the file and then upload a new one or delete the whole content, then unfortunately download statistics are gone.

• You should be able to find the download count from before the deletion:
  • Go to Administrator > System Informations > Audit log and look up the ID of the content.
  • Look for the log from the last time the job Filter Download information ran on the content.
  • In the Audit it is stored how many downloads there are after the sorting, and this is the download statistics count from when the job last ran:
    
  • You will then manually have to recreate the missing number. This number can only be created by actual downloads. And when downloading Pure filters out duplicates and unwanted sources, see more about this in KB-195 Download statistics not updating.

More information

Note: Some of this information is for internal use only and might not be accessible.