Sign up now for Client Certification Foundation Course - June cohort!
Pure's logos
Pure Help Center for Pure Administrators

If you are a researcher, or other non-admin at your institution, click here.

  • Home
  • Announcements
  • Release Notes
  • Technical user guides
  • Training
  • Events
  • Support
  • Contact Us
  • Home
  • Knowledge base articles
  • Pure Portal
  • What is shown on the Portal

How Can We Help?

Search Results

Filter By Category

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact us

Pure Portal: Hero Image Size RecommendationsPure Portal: Hero Image Size Recommendations

What

What are the recommendations in regards to Hero Image size, format, height and width on Pure Portal?

How

  • You can add a Hero Image on the front page of the Portal (from Pure 5.18.0), and the Research Units (Organisational Units) pages (from 5.19.0).
  • Note that the height is not the same for the one on the front page and those for the Research Unit pages.

Hero Image on Front Page:

  • This is what our portal team recommends (also stated in release notes 5.18.0):
  • Since the hero image has a fixed height of 470px we would advice you to use these values:
    • Height: 470px
    • Width: 1920px
  • Please also take a look at the file size of the image. A big file size of multiple megabytes will increase the loading time, so maintaining a low file size is definitely advised.

Hero Image on Research Units (organisational units) pages:

  • Since the hero image has a fixed height of 300 pixels, we advise a size of:
  • Height: 300 px Width: 1920 px
  • The image layout is designed to be responsive, so you will notice the dimensions will shift somewhat according to the size of the screen available.
  • Note that large files could add noticeably to the page load time (Release notes 5.19)

More information

Release notes for 5.18.0 
Release notes for 5.19.0 
Note: Some of this information is for internal use only and might not be accessible.

Published at October 24, 2023

Download
Table of Contents
  1. What
  2. How
Related Articles
  • Synchronisation Setting: Pre-Process Incoming Data
  • Activity Synchronisation Error "One and Only One of the Fields Must Contain a Value"
  • Master List Error With Formulas
  • Configurable Job Setting: Legacy Synchronisation Sources
Keywords
  • 5.18.2
  • portal - pure portal
  • 5.19.0
  • graphic
  • background
  • home page
  • web site
  • banner
  • pixels

Was this article helpful?

Yes
No
Give feedback about this article

    About Pure

  • Announcements

    Additional Support

  • Events
  • Client Community
  • Training

    Need Help?

  • Contact Us
  • Submit a Support Case
  • My Cases
  • Linkedin
  • Twitter
  • Facebook
  • Youtube
Elsevier logo Relx logo

Copyright © 2025 Elsevier, except certain content provided by third parties.

  • Terms & Conditions Terms & Conditions
  • Privacy policyPrivacy policy
  • AccesibilityAccesibility
  • Cookie SettingsCookie Settings
  • Log in to Pure Help CenterLog in to Helpjuice Center

Knowledge Base Software powered by Helpjuice

Expand