Pure Portal URLs and Text ResourcesPure Portal URLs and Text Resources

Modifying text resources

Go to Administrator > Pure Portal > Portal > Text resources tab

Create password for access

On this page you will see steps 1 and 2:

1. Click Step 1 (Create a one-time password to edit portal resources).

This will open your portal in a new browser window, on a page containing the password needed for step 2.

3. Return to Pure, paste the password into the empty field next to step 2 and click Activate one-time password.

4. Return to your Portal and refresh. You should now see an editing box at the bottom of the screen: 

Locate text to edit

1. Find the text you want to edit by scrolling in the box.
2. Click the text element and update the text.
3. Set your curser in another field.
4. The changes have now taken effect and you can log out. 

Note on Deployment URLs

In Administrator > Pure Portal > Configuration tab, you'll find the Deployment URLs.

• The Portal public URL is used for the destination page where the one-time token is created, it is the destination for the text resource tool.
• The Portal API URL is used for activating the token only. 
  

  It is important that both the Portal public URL and the Portal API URL are correct and identical (apart from api/1.0/)

   

Troubleshooting

If you are experiencing issues with updating the text resources, these are some known scenarios and how to solve them -  number can be fixed by checking the deployment URLs.

When you return to your portal after step 2, you don't see the editing box. 

If you don't see the editing box, go back to Pure and click the 'Create a one-time password to edit portal resources' button again in step 1. This should then take you back to the portal, where the editing box should now appear.

When creating the one-time password you get redirected to a wrong page or get an error retrieving the page

See Check deployment URLs below.

When activating the one-time password, you get an error: unable to activate token 

See Check deployment URLs below.

You changed a text resource in the tool, but the change is not saved or the buffer icon running endlessly 

See Check deployment URLs below.

Check deployment URLS

• Go to Administrator > Pure Portal > Configuration > Deployment URLs
• Confirm that the Deployment URLs are matching the actual Portal URL
  • Be sure that it uses the Production Portal in Production Portal and the Staging Portal in Staging and so on
  • We sometimes see, that the deployment URLs on a test environment, are the deployment URLs from Production. This is often after a data copy
• Confirm that the URLs are identical apart from api/1.0/
• Confirm that the correct version of HTTP/HTTPS is used
• Correct the URLs if they are pointing towards a wrong environment or have any misspelling