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Missing 'Create or Connect your ORCID ID' / 'Authenticate your ORCID ID' links on usersMissing 'Create or Connect your ORCID ID' / 'Authenticate your ORCID ID' links on users
This article will explain a possible solution for Personal users who do not see the links for Authenticate your ORCID ID and/or Create or connect your ORICD ID on their profiles.
This occurs when the ORCID Client ID field in the configurations has been left blank or is invalid. The logic setup in Pure is set so that these links Authenticate your ORCID ID and/or Create or connect your ORICD ID only show if this field is filled in. This is regardless of having valid ORCID credentials configured for ORCID Import. The credentials are required in both places.
Insert your ORCID API client ID and Client Secret as follows:
- Go to Administrator > Integrations > ORCID > ORCID Credentials
- Select API Type; if you are using ORCID Public API key select the API type: Public API, if you have a Member API key, select Member API.
- Save your changes
If you see the blank fields, but you are sure you've already added the ORCID Credentials here: Administrator > Integrations > ORCID > ORCID Credentials. Check if you may have enabled the ORCID Sandbox mode, then switch it off and you will see the credentials you already added.
Published at November 20, 2025