Pure's logos
Pure Help Center for Pure Administrators

If you are a researcher, or other non-admin at your institution, click here.

  • Home
  • Announcements
  • Release Notes
  • Technical user guides
  • Training
  • Events
  • Support
  • Contact Us
  • Home
  • Knowledge base articles
  • Data Sources and Integrations

How Can We Help?

Search Results

Filter By Category

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact us

Data Sources and Integrations

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact us
  • See all
  • External repositories
  • Synchronisation and employment terminationsModified Feb. 27, 2025
  • Check Which WoS Edition Outputs are Imported FromModified Jul. 27, 2024
  • Web Service: 524 Endpoint Becomes PersistentModified Jul. 27, 2024
  • ORCID Mapping of subtypesModified May. 12, 2025
  • Export to SciValModified Apr. 11, 2025
  • Configurable Rules for Data SynchronisationModified Jun. 03, 2025
  • Missing Works in ORCIDModified Aug. 23, 2024
  • SHERPA/RoMEO Journal Synchronisation JobModified Jul. 27, 2024
  • Disable PlumX - when are Metrics RemovedModified Jul. 27, 2024
  • Unwanted External Organisation Added During Import From Online SourceModified Jul. 27, 2024
  • Available Updates From Online Sources Job Failed to Automatically Update the Title. Why?Modified Jul. 27, 2024
  • PubMed: Update PubMed/PubMedCentral IDs And KeywordsModified Jul. 27, 2024
  • Master List Exported From Pure Can Differ From the Master List You UploadedModified Jul. 27, 2024
  • How QABO Matches AuthorsModified Jul. 27, 2024
  • Synchronisation Setting: Pre-Process Incoming DataModified Jul. 27, 2024
  • Profile Refinement Services (PRS)Modified Jul. 27, 2024
  • Import Candidates and OrganisationsModified Mar. 10, 2025
  • Edit/Delete Manually Added Association to a Piece of Content via SynchronisationModified Jul. 27, 2024
  • How to Enable Funding DatabaseModified Oct. 28, 2024
  • Running the Configurable Synchronisation Jobs in the Right OrderModified Jul. 27, 2024
  • Pure API: Merging Content - HTTP Error 500 (Internal Server Error)Modified Oct. 03, 2024
  • Sherpa/Romeo Policy Recommendations on Research OutputModified Jul. 27, 2024
  • Lucene Searching With Web ServiceModified Jul. 27, 2024
  • Configurable Prize Synchronisation - Handling of OrganisationsModified Jul. 27, 2024
  • Configurable Supervisor Synchronisation Job - Cannot Find Person IDModified Jan. 28, 2025
  • Research Output Synchronisation OptionsModified Jul. 27, 2024
  • Transitioning to the Configurable SynchronisationModified Jul. 27, 2024
  • Master List “Modes”: A DefinitionModified Jul. 27, 2024
  • Master List Fields: Job Title and Job DescriptionModified Jul. 27, 2024
  • Master List Error With FormulasModified Jul. 27, 2024
  • End Date on Persons Removed From the Master List FileModified Jul. 27, 2024
  • Duplicate Data in Configurable User SynchronisationModified Jan. 08, 2025
  • Configurable Job Setting: Legacy Synchronisation SourcesModified Jul. 27, 2024
  • Merge Persons and Synchronised DataModified Jul. 27, 2024
  • ORCID - Ringgold IDModified Oct. 15, 2024
  • History and Comments: Modified Automated Search for Publications in Online SourcesModified Jul. 27, 2024
  • Scopus Publication Import/Update Cron Job: Update AffiliationsModified Jan. 14, 2025
  • Requesting Institutional Token for ScopusModified Jul. 27, 2024
  • QABO Import & Cleanup Job: Found New Publications Not Yet in Scopus APIModified Jul. 27, 2024
  • PRS and Manual Changes to Research OutputModified Jul. 27, 2024
  • How to Find the NIH ID of a Project or GrantModified Oct. 28, 2024
  • DataCite Metadata Store integration: how to create DOIs for datasets and research outputsModified May. 30, 2025
  • Master List: Job Logs and Files HandlesModified Jul. 27, 2024
  • Master List File Download Isn't WorkingModified Jul. 27, 2024
  • Web of Science: Conference ProceedingsModified Jul. 27, 2024
  • ORCID Integration - Do I Need a Paid ORCID Subscription?Modified Oct. 15, 2024
  • Researchmap Import and ExportModified Jun. 25, 2025
  • Add Photo in XML for EquipmentModified Jul. 27, 2024
  • Fingerprint Engine Changes in 5.21 - What to Expect?Modified Jul. 27, 2024
  • Web Service: How to Exclude/Limit to Content of a Specific TypeModified Jul. 27, 2024
  • Match Scopus IDs for Persons Job: TroubleshootingModified Oct. 15, 2024
  • Adding Equipment Id to Bulk Import XML from 5.19 to 5.20Modified Jul. 27, 2024
  • Remove All Synchronized ContentsModified Jul. 27, 2024
  • Extract Organisations From ScivalModified Jul. 27, 2024
  • Configurable Synchronisation > Data Provider: XML for AccessModified Jul. 27, 2024
  • EBSCOHost: User Does Not Have Access Rights to DatabaseModified Jul. 27, 2024
  • Activity Synchronisation Error "One and Only One of the Fields Must Contain a Value"Modified Jul. 27, 2024
  • Use CDATA for Formatting in Abstract Field in XML ImportModified Jul. 27, 2024
  • Configurable Person Synchronisation: External Organisation MatchingModified Jul. 27, 2024
  • Webservice: How Can I Get Related ContentModified Jul. 27, 2024
  • Funding Institutional Integration: How to Remove Unwanted OpportunitiesModified Jul. 27, 2024
  • Some Non Synched Fields in the Editor Can Not Be ChangedModified Jul. 27, 2024
  • Jisc Router and Getting Data Into PureModified Jul. 27, 2024
  • Where Can I Configure What Can Be Seen in Our OAI Interface?Modified Jul. 27, 2024
  • What is the OAI Base URLModified Jul. 27, 2024
  • How Can I Download Files from the Web-ServiceModified Jul. 27, 2024
  • Master List Error "Missing or Misspelled Header Title_translated/ContractType on Sheet [xxx]"Modified Jul. 27, 2024
  • Duplicate Additional Source IDsModified Jul. 27, 2024
  • Jisc Account ID and API key - Before Pure ConfigurationModified Jul. 27, 2024
  • Duplicate check for Research outputs on manual importModified May. 26, 2025
  • Using Web Service to See ChangesModified Oct. 10, 2024
  • Automated Search - I've Rejected a Candidate, Can I Undo This?Modified Jul. 27, 2024
  • SFX Integration: FAQsModified Jul. 27, 2024
  • Setting Up the ORCID ID on a PersonModified Feb. 17, 2025
  • Bulk Change Source IDs on Content jobModified Oct. 25, 2024
  • Updating Users in Pure (Master List vs. Synchronisation)Modified Jul. 27, 2024
  • Deviating To and From the Master listModified Jul. 27, 2024
  • General Configurable Synchronisation ErrorsModified Jul. 27, 2024
  • Bulk Upload ORCID IDsModified Jul. 27, 2024
  • Merge Duplicates in the QABO SequenceModified Jan. 02, 2025
  • Clean Scopus Journals JobModified Jul. 27, 2024
  • QABO Publication Import Settings: How to Update Research OutputModified Jul. 27, 2024
  • QABO Publication Import Settings: Workflow Step for Confirm/Non-Confirmed Research OutputModified Jan. 02, 2025
  • Snowball MetricsModified Jul. 27, 2024
  • Bulk Import vs. Synchronization: A DefinitionModified Feb. 19, 2025
  • Updating Content With the Bulk ImportModified Jul. 27, 2024
  • Web Service: Bandwidth Limits and ThrottlingModified Jul. 27, 2024
  • Search for Import Candidates: Import Candidates on PersonsModified Jul. 27, 2024
  • Field-Weighted Citation Impact (FWCI) MetricsModified Oct. 14, 2024
  • How to get Scopus Author IDs into PureModified Dec. 06, 2024
  • Disable "Pre-process incoming data" in Configurable SynchronisationsModified Oct. 25, 2024
  • UN Sustainable Development Goals (SDGs) Synchronised From Configurable Person Synchronisation JobModified Jul. 27, 2024
  • Bulk Import Error: classifiedSources.classifiedSourceIdModified Jul. 27, 2024
  • Missing Corresponding Author on Imported ContentModified Jul. 27, 2024
  • CORS: What It is and How to HandleModified Jul. 27, 2024
  • NonExplicit IdsModified Jul. 27, 2024
  • Data Matching for PRSModified Jun. 11, 2025
  • Profile Refinement Services (Description)Modified Jun. 11, 2025
  • Adding Person Source Ids in Pure (Master List vs. Sync)Modified Jul. 27, 2024
  • Global Sync/Import ConfigurationsModified Jul. 27, 2024
  • Certificate Error on Imports and Synchronisations (DOAJ Indexing Job Fails, ORCID Fails)Modified Jun. 05, 2025
  • License Count for Manually Refined Profiles (PRS)Modified Mar. 26, 2025
  • What is OAI?Modified May. 22, 2025
  • Important - changes to Web of Science integrationModified Jul. 27, 2024
  • Handle.NetModified Mar. 19, 2025
  • ORCID integration - redirect URIsModified Oct. 02, 2024
  • Disable the calculate for data changes in Configurable SynchronisationsModified Oct. 25, 2024
  • Web of Science and use of quotaModified Nov. 06, 2024
  • Scopus: Update/Create Journals and Metrics jobModified Nov. 15, 2024
  • Did not decrypt response since it is not signedModified Nov. 08, 2024
  • From Digital Exam to Pure: Confidentiality MarkingModified Feb. 20, 2025
  • Sunset of Data MonitorModified Feb. 25, 2025
  • Datacite as import source (vision)Modified May. 14, 2025
  • Integration with Infonetica: Ethical Review ManagementModified Apr. 03, 2025
  • Match Scopus IDs for PublicationsModified Apr. 11, 2025
  • Author Attribution in Scopus/QABOModified Jun. 05, 2025
  • DataCiteModified Jun. 26, 2025
  • DataCite: Setup automated search on Organisation levelModified Jun. 02, 2025
  • DataCite: Setup automated search on person levelModified Jun. 02, 2025
  • Disconnecting an external repository (e.g. DSpace)Modified May. 05, 2025
  • Repository Settings: 'Transfer Publication to Repository'Modified Jul. 27, 2024
  • Testing DSpace Configuration FailsModified Nov. 05, 2024
  • Guide to using DSpace with PureModified Jun. 11, 2025
  • EprintsModified Jul. 27, 2024
  • Repository integration guideModified Mar. 25, 2025
  • Pure LTP and DSpace7 securityModified Dec. 18, 2024

    About Pure

  • Announcements

    Additional Support

  • Events
  • Client Community
  • Training

    Need Help?

  • Contact Us
  • Submit a Support Case
  • My Cases
  • Linkedin
  • Twitter
  • Facebook
  • Youtube
Elsevier logo Relx logo

Copyright © 2025 Elsevier, except certain content provided by third parties.

  • Terms & Conditions Terms & Conditions
  • Privacy policyPrivacy policy
  • AccesibilityAccesibility
  • Cookie SettingsCookie Settings
  • Log in to Pure Help CenterLog in to Helpjuice Center

Knowledge Base Software powered by Helpjuice

Expand