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Contact Experts and Forced RecipientContact Experts and Forced Recipient
What
Setting up and testing Content expert feature on Pure Portal will not forward email to Forced recipient set up in Admin > System settings > Pure mail. It will be send to the configured email.
Why
The Contact expert emails are being sent out from the Portal - not from the back-end. This means that even though they have set up Forced recipient, then the Contact experts feature will still work.
More information
KB-476 Contact expert mail receiver
5.16.0 Release notes
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Updated at July 27, 2024